Sunshine Eco
Cleaning Services

Common Cleaning FAQs

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Nation-Wide Commercial Cleaning Services

The Sunshine Eco Cleaning Service team is family-owned and operated. Our team members have over 12 years experience in the cleaning industry and a passion for excellent customer service. Change the way you think about cleaning – choose our reputable company to cater to your commercial cleaning needs.

We’ve answered some of the most common cleaning questions below. For further assistance, contact our friendly team.

We offer commercial cleaning services with the highest standards of professionalism and quality around across Australia, including:

  • Brisbane
  • Sunshine Coast
  • Gold Coast
  • Sydney
  • Adelaide

Contact our team for any commercial, business or office cleaning requirements.

No, but it is important to arrange a meeting to discuss your needs prior to the service starting. Our cleaners provide the best service when they completely understand your cleaning requirements. We find that an initial meeting will help make both you and your cleaner happy. If you are not going to be available during the cleaning service, you will need to arrange access to your office or commercial space for your cleaner.
If you need to cancel or reschedule your commercial cleaning appointment, please try to provide us with as much notice as possible to avoid unnecessary accrued costs. You can call or email us to make a new appointment.

Absolutely! Our cleaners pride themselves on providing a high-quality, thorough service. However, please be mindful that your cleaner will be working according to an agreed time frame. We ask that, in all fairness, there is enough time allocated for the cleaner to get the job done properly.

To ensure a quality service, it’s also always beneficial to take the time to have an initial meeting with your cleaner to fully explain what you would like them to cover. This meeting is only recommended for your first engagement with your cleaner, unless you are requesting new services or a different approach.

Yes, we mostly bring all required equipment and products. However, we prefer to use your own cleaning equipment and products, for hygienic reasons, if you do have adequate equipment and cleaning agents available.
The number of cleaners required depends on the nature of the service. Large offices and commercial spaces will require more than one cleaner to ensure adequate and professional service.
Yes, you will be allocated the same cleaner, or cleaning team, each week or fortnight. If your cleaner is sick or on holiday, we would endeavour to allocate you a replacement cleaner who will no doubt provide the same exceptional service to which you are accustomed.
Yes, all cleaners registered with Sunshine Eco Cleaning Services are required to provide a police clearance check.
Here at Sunshine Eco Cleaning Services, we provide meticulous training that enables our staff to handle various cleaning chores in a professional manner. We have training videos and instruction manuals that help them gain new skills and become cleaning professionals with high standards. All our employees are subjected to written test and field work to evaluate their ability to work in a stimulating environment.
If you book a regular service, you will be sent a copy of our Service Agreement. A regular service is either weekly or fortnightly and requires a minimum of 4 consecutive cleans.
All our cleaners are able to leave you a receipt for the service they are providing. If you would like a receipt after each clean, please advise your cleaner.
Sunshine Eco Cleaning Services - person using vacuum cleaner

Commercial Cleaning Services

About Sunshine Eco
Cleaning Services

With over 12 years of experience in commercial cleaning services, Sunshine Eco Cleaning Services is one of the top commercial cleaning companies in Australia. At Sunshine Eco Cleaning, we specialize in all commercial cleaning services, ensuring that we can cater to any of our clients’ needs.

All our cleaners are well trained, screened, and maintain the Health and Safety standards appropriate to the cleaning industry.

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